A system built to protect the asset, not just fix problems

We keep your investment safeguarded

Maintenance is one of the highest-risk areas of rental ownership. Small delays turn into habitability issues. Minor repairs turn into insurance claims. Poor documentation turns reasonable decisions into disputes.

Our role is to manage maintenance as a risk, compliance, and asset-preservation system, not a series of disconnected repair calls. This same framework underpins why proactive maintenance consistently outperforms reactive repairs in both cost control and long-term property performance.

Responsive Service

• Responsive, 24/7 maintenance support for tenants and owners
• After-hours emergency line for emergencies that need immediate service
• Non-emergency maintenance requests can be made through the online tenant portal to determine if a vendor needs to be called

Transparent Communication

• The online owner portal keeps owners in the loop at all stages of a maintenance issue
• Real-time updates and records can be accessed anytime through the online owner portal
• Maintenance expenses are included with monthly owner statements and are always available through the online owner portal

Accurate Reporting

• PMI negotiates high-quality services at reasonable rates with its nationwide network of licensed, bonded, and insured tradesmen and suppliers
• We reconcile each invoice to ensure all charges are correct and every repair is reasonably priced
• No maintenance issue is too large or too small

Fill out the form and we will be in touch. Want immediate help? Call us at 804.916.5153 to get started now!